I think it's ridiculous to suggest the success of the GM is primarily based on the results v. the expectations of the fans. Did the Rangers exceed fan expectations last year? After a hot start, they were 55-51 from June-Sept and limped into the playoffs with no DeGrom and a useless/injured Scherzer. They weren't favored to win ANY round until the WS. If they bowed out in the 1st round, they'd be bitching about their GM, just like Jays fans are. But, they won the coin flips, they won the WS.
For my perspective, I think in 2020 we exceeded expectations - I didn't expect them to make the playoffs that year (shortened season or not). 2021 was exciting, but we came up a bit short and that momentum set some high expectations for 2022/2023. I think we met those expectations in 2022, but lost the coin flip in excruciating fashion. In 2023 our stars decided to take a massive cleveland steamer on the fans/team - yet we still managed to make it into the playoffs (where we were favorites to win the 1st round). So while I agree that I felt the disappointment - I don't think that's a great reason to hate on the GM (then again, I don't expect most fans to understand why they feel the way they do and make rational opinions). Good news is Ownership/Shapiro probably look at thing is a much more rational way than fans and seem to be giving Atkins full support.