Agree with everything except the complaint about the arena being far out in the middle of nowhere. Its 28 KM and all highway driving. Takes you as long to get from downtown to the rink as it does to go 5 blocks in Toronto. Lots of Ottawa people just like to complain for the sake of it.
You can tell there is no money spent on the in game experience or Front Office staff. Ottawa's hockey Ops dept. is literally 4 guys and some interns. It was so bad to a point that staff would have to bring their own recycling bins down to the compacter because they had no janitorial staff. The physical building is a disaster too since there is no $ being put in it. If something breaks it goes unfixed and just sits there.
I firmly believe if team sells you'll have a whole bunch more fans just because Melnyk is gone, he's that bad.