It's because Toronto fans are f***ing lazy and pretty bias. They don't do research, they listen to the broadcasters and analysts that ONLY belong to the home team (in this case it's Sportsnet), and during that two year run, I was 50/50 on listening to the TV team and 590 team, and they both baby Goins. The only expectation the broadcast and analyst teams in the city is defensive expectations. Anything offence is extra at that point. They went as far as labeling him as a defensive gem and still didn't rail on his poor offence. That's why he would get less stick than Reyes and Tulo, because the narrative is that he's a defensive shortstop while the other two have the bat tool, and therefore Goins is excused of critisizm. Most of the fanbase were then led that having a defense only shortstop
Also let's not forget, as much as I loved his character growing up, John "Minister of Defence" McDonald was a regular shortstop in the city for years so we were "used" to that makeup for a shortstop